REDUCED CAPACITY SERVICES
 | WHERE? Cineplex Odeon South Keys 2214 Bank Street, Ottawa, Ontario, K1V1J6 |
| WHEN? Sundays at 9:30am Please arrive 15 minutes before the service begins for check-in and seating. |
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WHAT TO EXPECT
PHYSICAL DISTANCING
Please remain 2 meters apart at all times if you are not part of the same household.
CLEANING & SANITIZATION
All areas & surfaces will be cleaned & sanitized before and after the service.
PERSONAL SANITATION
Hand sanitizer stations will be available throughout the facility
ONLINE SERVICES
Hope Ottawa will be continuing online services & ministry
HOPE KIDS
Sorry, there will be no Hope Kids during our services at this time
BIBLES & PENS
Please bring your own Bible, notebook, and pen
FACE MASKS
All attendees and volunteers are required to use face masks when gathered
GREETERS & USHERS
Greeters and ushers will interact without contact to welcome & help you find your spot
SYMPTOM-FREE POLICY
If you have any symptoms, please refrain from gathering physically
MORE INFORMATION
MORE INFORMATION
PHYSICAL DISTANCING
In the worship center households will have 4 empty seats in between them and will be seated every other row. To ensure social distancing, households will have two empty seats in between them (6 feet apart), and will be seated every other row.
CLEANING & SANITATION
Cineplex Staff will ensure the worship center and washrooms are sanitized before and after our worship service. They will be using a specialized spray machine for this purpose. Seating is assigned so that staff may santize occupied seats between services.
PERSONAL SANITATION
Hand sanitizer stations will be available at all main entrances and exits and throughout the lobby and worship center.
Attendees are requested to sanitize as they enter the main lobby.
ONLINE SERVICES
We understand that everyone has different comfort levels and household considerations that influence your ability to safely regather; therefore, we will continue to be an online church with online services streamed for the foreseeable future.
You can tune in live on Sunday at 9:30 AM via our YouTube Channel or you can visit our website.
HOPE KIDS
There is no Hope kids but children are welcome to attend the service and stay with their parents. Click here for a printable Hope Kids Sermon Note.
We continue to have our Virtual Hope Kids available to help strengthen you in your discipleship at Home.
BIBLES, PENS & NOTEPADS
We’re sorry, but there will be no distributing of any materials, this includes sermon handouts, connection cards, pens or offering bags and envelopes.
We encourage you to bring these with you.
FACE MASKS
Cineplex mandates that face masks/face coverings are worn for all indoor worship services. Singing is allowed for all those who are wearing a mask. For those guests who are not able to wear face masks, singing is prohibited. For those unable to wear a mask, they must sit in the rows closest to the screen below the cross-aisle.
We encourage you to bring your own mask but if you forget we will also have masks available before entering the building.
GREETERS & USHERS
They will be positioned outside, in the lobby and in the worship center to welcome you into the service and help direct the flow of traffic and ensure social distancing. They will interact with no contact.
SYMPTOM-FREE POLICY
Before entering the building, all volunteers and attendees will need to have done a self-assessment from the online self-assessment tool.
If you answer “YES” to any of the questions, please stay home and enjoy the service online. After you have completed the self-assessment, you may then return to this page and register for the service.”
FREQUENTLY ASKED QUESTIONS
What about those at high risk?
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If you are 60 years of age or older, or are immunocompromised due to medication or an existing health condition or disease, you may be more susceptible to death or serious illness from COVID-19 and should take increased measures to avoid infection, including wearing a face mask, social distancing, or participating in online services.
When should I stay home?
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There will be an online registration for each service. This will allow attendees to use the online self-assessment tool before every visit to our in-person worship gathering. Also upon arrival there will be The COVID-19 health assessment signs posted at all entrances so that members can self-screen upon arrival. If you answer YES to any of these questions, please stay home.
How will staff/volunteers be screened?
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Volunteers will be using the online self-assessment tool the day before they are to serve. Anyone who exhibits any symptoms will be asked to stay home.
Can I tithe during the in-person service?
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In order to limit touchpoints at our in-person services we request that you continue to give exclusively online on our website at this link.